Draft: not yet reviewed by a lawyer. This page is general information in plain English and may change.

Privacy statement

Effective 6 November 2026. This is the privacy statement of Ask Matty. It is written to meet the Privacy Act 2020.

You can use Ask Matty without giving us any personal information. The only times we collect any are when you join the LIM reader early list or buy a Buyer Research Pack (both below).

Who we are

Ask Matty is run by PH Capital Advisory Limited, 9 Prince Avenue, Mount Maunganui 3116, New Zealand. Our privacy officer is Peter Howell, Principal; you can reach them at peter@peterhowell.co.nz.

What the site does and does not collect

• The pages have no sign-in, accounts or quote requests. The only things that send anything to us are the LIM reader early list box and buying a Buyer Research Pack. (The search and compare pages have a filter form that works in your browser only.)
• We set no cookies and use no analytics, advertising or tracking scripts, and no random id is created for you.
• The suburb search and compare pages run in your browser and load one data file from this site (/data/compare.json); what you choose there is kept in the page address, so that you can reload or share it, and like any page address it is sent to the host when the page is loaded and may appear in the host's logs. The address lookup also runs in your browser: it loads the list of roads and the file for the road you pick from this site, and what you type in its search box is not sent anywhere.
• The address lookup keeps two things in your browser's local storage, on your device only: the properties you choose to save (up to 200 property numbers) and your answers to the questions checklist, one entry for each property you answer questions about. They never leave your device. Unsaving a property removes it from your saved list but not your checklist answers for it; to remove everything, delete this site's data in your browser settings.
• We do not know who you are unless you join the early list or buy a pack, and we do not link visits to people.

If you join the LIM reader early list

• What we collect. Your email address, the page you joined from, the time, and the wording of the box you ticked.
• Why. To email you when the LIM reader opens and to send occasional updates about Ask Matty, as that wording says. We do not sell your email or share it for anyone else's marketing.
• Where it is held. In the email service that sends Ask Matty's emails, Cloudflare, which keeps the record that you agreed. It may be stored outside New Zealand.
• How long. Until you unsubscribe or ask us to remove it. Every email has an unsubscribe link, or write to peter@peterhowell.co.nz.

If you buy a Buyer Research Pack

• What we collect. The address the pack is for, the checklist answers you had given for that address (they are put in the pack, labelled as yours), the email address you give Stripe at checkout, and a record of the payment: the amount, its status, the time and Stripe's reference numbers.
• Your card. You pay on Stripe's own page. Your card details go to Stripe, not to us, and we never see or store them. Stripe handles payment information under its own privacy policy (stripe.com/privacy).
• Why. To take the payment, to make your pack and send you its link, to give a refund, and to keep the records the law requires. We send one email: the receipt with the link. We do not add you to a mailing list or send you marketing.
• Who else handles it. Stripe (payments), and the companies that host the site and deliver our email, each only to provide their service to us. We do not sell or give it to anyone else.
• How long we keep it. The purchase record for seven years, because New Zealand tax law requires business records to be kept that long. You can ask us to delete the checklist answers in a pack sooner; the pack link then stops working.
• The pack link. The link is private: anyone who has it can open the pack. Keep it to yourself.

Hosting

The site is hosted by Cloudflare, Inc.. We do not keep our own logs of visits. The host may keep standard server logs (such as the page requested, the time, your IP address and your browser type) for security and to keep the service running, under its own privacy terms. For the address lookup the pages requested include the road and property data files your browser loads when you search or open a property, so the host's logs can show which road or property page you opened.

If you write to us

If you email peter@peterhowell.co.nz, we keep your email address and message to reply and to fix what you tell us about. We do not use them for anything else, we do not add you to a mailing list, and we do not give them to anyone else. You can ask for them to be deleted.

Your rights

You can ask to see, correct or delete personal information we hold about you, at peter@peterhowell.co.nz; see Corrections and requests. If you are not happy with how we handle it, you can complain to the Privacy Commissioner: privacy.org.nz, 0800 803 909.

Links to other sites

Pages link to the sources of the data and to government and council sites. Those sites have their own privacy terms.

Changes

If we change this statement we will update the date above. If the site ever starts collecting information (for example an email form), we will update this statement first.